iPad Pro 11-inch Charging & Overheating Repair in Southampton – Another Device Saved!
A customer recently visited our A-Z Phones shop in Southampton with an iPad Pro 11-inch (4th Generation, Model A2759) that had stopped charging and was showing an overheating warning.
The customer had already been advised by an Apple technician to replace the iPad. Before spending money on a new device, they decided to bring it to us to see whether we could repair it.
After inspecting the iPad, our technician found a faulty charging port and a short circuit. We replaced the charging port, cleared the short circuit and carried out further testing.
The good news? The iPad was charging normally again, and the overheating warning had disappeared.
Another successful repair and a happy customer who didn’t need to replace their iPad!

What Was Wrong With the iPad?
When the customer brought the iPad into our Southampton shop, it wasn’t charging properly and was displaying a temperature warning.
These problems can sometimes be caused by a damaged charging port, a faulty component or a short circuit on the logic board.
Rather than assuming the whole device needed replacing, we inspected it to find out what was actually causing the problem.
Our technician identified two faults: a faulty charging port and a short circuit.
Once we had identified the problems, we were able to carry out the necessary repairs.
How We Repaired the iPad Pro
We started by replacing the faulty charging port. Our technician then located and cleared the short circuit.
After completing the repair, we tested the iPad to make sure it was charging correctly and that the overheating warning had been resolved.
The repair was successful, and the customer was able to keep using their iPad instead of buying a replacement.
At A-Z Phones Southampton, we regularly deal with devices that have charging problems, damaged ports and faults affecting the logic board.
Our iPad repair services in Southampton include screen replacement, battery replacement, charging port repairs and diagnostics for more complicated faults.

Microsoldering and Logic Board Repairs in Southampton
Not every charging problem can be fixed by simply replacing a charging port.
Sometimes, the fault is caused by a damaged component or a short circuit on the logic board. These types of problems require more detailed diagnostics and, in some cases, microsoldering.
At A-Z Phones, we carry out advanced microsoldering and logic board repairs in Southampton at our own repair centre.
We work on iPhones, iPads, MacBooks, laptops and other electronic devices, including those with charging faults, damaged connectors and short circuits.
If another repair shop has told you that your device cannot be repaired, you’re welcome to bring it to us for a second opinion.
We cannot guarantee that every device can be repaired, but we will inspect it and explain the available options before carrying out any work.
More Than Just iPad Repairs
Although this particular repair involved an iPad Pro, our Southampton shop repairs a wide range of phones, tablets, computers and games consoles.
iPhone screen and charging repairs
Whether you have a cracked screen, a battery that no longer holds its charge or an iPhone that won’t charge, our technicians can help.
We provide iPhone screen replacement and iPhone repairs in Southampton, including charging port repairs, battery replacement, camera repairs and more complicated logic board faults.
Samsung and Android phone repairs
We also repair Samsung Galaxy, Google Pixel, Huawei, Xiaomi, Oppo and OnePlus phones.
From broken screens and battery problems to charging faults, visit our Samsung repair Southampton page to find out more.
MacBook and laptop repairs
If your MacBook or laptop has a damaged screen, charging problem, liquid damage or a motherboard fault, we can inspect it and advise you on the repair options.
Find out more about our MacBook repairs and laptop and computer repairs in Southampton.
PlayStation and Xbox repairs
We repair games consoles too, including PS5 HDMI port replacement, overheating problems and other hardware faults.
Read more about our games console repair services in Southampton.
Data recovery
If your phone, tablet or laptop has stopped working and you need to recover important photos, files or other data, our technicians can assess the device.
Visit our data recovery Southampton page for more information.
Don’t Replace Your Device Before We Try to Repair It!
We understand how frustrating it can be when your phone, iPad or laptop suddenly stops working, especially when you’ve been told that replacing it is your only option.
This iPad Pro repair is a good example of why it’s worth getting a second opinion.
The customer came to us expecting that they might need to buy another iPad. After replacing the charging port and repairing the short circuit, we were able to get their existing device working again.
If you’re experiencing similar problems with your iPad, iPhone or another device, feel free to visit our Southampton shop.
We offer professional diagnostics, in-house microsoldering and a No Fix, No Fee policy.
Visit A-Z Phones Southampton
Looking for an iPad repair, iPhone screen replacement or microsoldering service in Southampton?
You’ll find us in Southampton city centre, on Above Bar Street.
A-Z Phones Southampton
80 Above Bar Street
Southampton SO14 7DT
We welcome customers from Southampton City Centre, Shirley, Portswood, Bitterne, Woolston, Totton, Eastleigh and surrounding areas.
Find out more about our Southampton repair shop or book your repair online.
Another device repaired, another happy customer!

